Lancaster Sound Labs
These apps are made by one person. Write and you will get a reply from the person who wrote the code, usually within a few days.
Email is the only channel, and it is read.
support@lancastersoundlabs.com
It helps enormously if you include which app, which version (it is at the bottom of the panel), what device, and what you were doing when it went wrong. A screenshot is worth a paragraph.
On your device, in the app's own folder. Open the Files app, go to On My iPhone or On My iPad, and you will find a folder named after the app with your recordings and performances inside. You can copy them out, AirDrop them, or drop them into another app from there.
Yes. Import any audio file, or the soundtrack of a video, through the Files app. Put the file into the app's folder, or use the import control inside the app, and it loads like anything else.
There is a normalize option that lifts a quiet take to a useful level on the way in. Quiet field recordings are the normal case rather than a mistake, so turning it on and re-importing usually fixes it without touching the original file.
No. The apps make no network connections at all. They behave identically in airplane mode, and nothing you record is uploaded anywhere.
No. There is nothing to sign up for, nothing to log into, and no subscription.
If the app crashes, becomes silent, or loses something, email with as much detail as you can manage. Crash reports help: on your device, Settings → Privacy & Security → Analytics & Improvements → Analytics Data, find the entry with the app's name, and share it.
Bug reports from people who use the apps seriously are the main reason they get better. They are read and they are acted on.
Feature requests are welcome and genuinely do shape what gets built next. The apps are small enough that one good suggestion can change the roadmap.